{"id":193,"date":"2026-09-19T13:54:03","date_gmt":"2026-09-19T03:54:03","guid":{"rendered":"https:\/\/emilyhb.123websitedev.com\/?page_id=193"},"modified":"2026-10-04T16:41:26","modified_gmt":"2026-10-04T06:41:26","slug":"doi-tra-hoan-tien","status":"publish","type":"page","link":"https:\/\/emilyhb.com.au\/vi\/doi-tra-hoan-tien\/","title":{"rendered":"Ch\u00ednh s\u00e1ch \u0111\u1ed5i tr\u1ea3 v\u00e0 ho\u00e0n ti\u1ec1n"},"content":{"rendered":"<div class=\"wp-block-group alignfull ehb-page-hero ehb-page-hero--blush is-layout-flow wp-block-group-is-layout-flow\">\n\n<div class=\"ehb-page-hero__inner\">\n\t<p class=\"ehb-page-hero__eyebrow\">Ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng &amp; Cam k\u1ebft<\/p>\n\t<h1 class=\"ehb-page-hero__title\">Ch\u00ednh s\u00e1ch \u0111\u1ed5i tr\u1ea3 v\u00e0 ho\u00e0n ti\u1ec1n<\/h1>\n\t<p class=\"ehb-page-hero__lede\">Quy tr\u00ecnh \u0111\u1ed5i tr\u1ea3 v\u00e0 ho\u00e0n ti\u1ec1n c\u00f4ng b\u1eb1ng, minh b\u1ea1ch, \u0111\u01b0\u1ee3c h\u1ed7 tr\u1ee3 b\u1edfi Lu\u1eadt B\u1ea3o v\u1ec7 Ng\u01b0\u1eddi ti\u00eau d\u00f9ng \u00dac v\u00e0 cam k\u1ebft c\u1ee7a ch\u00fang t\u00f4i v\u1ec1 vi\u1ec7c ch\u0103m s\u00f3c s\u1ea3n ph\u1ea9m m\u1ed9t c\u00e1ch chu \u0111\u00e1o.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull ehb-section ehb-legal-section is-layout-constrained wp-block-group-is-layout-constrained\">\n\n\n<nav class=\"ehb-legal-nav\" aria-label=\"\u0110i\u1ec1u h\u01b0\u1edbng ph\u00e1p l\u00fd v\u00e0 ch\u00ednh s\u00e1ch\">\n\t<ul class=\"ehb-legal-nav__list\">\n\t\t<li><a href=\"\/vi\/chinh-sach-bao-mat\/\" class=\"ehb-legal-nav__link\">Ch\u00ednh s\u00e1ch b\u1ea3o m\u1eadt<\/a><\/li>\n\t\t<li><a href=\"\/vi\/dieu-khoan-va-dieu-kien\/\" class=\"ehb-legal-nav__link\">\u0110i\u1ec1u kho\u1ea3n v\u00e0 \u0111i\u1ec1u ki\u1ec7n<\/a><\/li>\n\t\t<li><a href=\"\/vi\/giao-hang-van-chuyen\/\" class=\"ehb-legal-nav__link\">Giao h\u00e0ng &amp; V\u1eadn chuy\u1ec3n<\/a><\/li>\n\t\t<li><a href=\"\/vi\/doi-tra-hoan-tien\/\" class=\"ehb-legal-nav__link is-active\">Tr\u1ea3 h\u00e0ng &amp; Ho\u00e0n ti\u1ec1n<\/a><\/li>\n\t\t<li><a href=\"\/vi\/tuyen-bo-mien-tru-trach-nhiem-cua-tga\/\" class=\"ehb-legal-nav__link\">Tuy\u00ean b\u1ed1 mi\u1ec5n tr\u1eeb tr\u00e1ch nhi\u1ec7m c\u1ee7a TGA<\/a><\/li>\n\t<\/ul>\n<\/nav>\n\n\n\n<div class=\"wp-block-group ehb-editorial is-layout-flow wp-block-group-is-layout-flow\">\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:13px;color:#6c2d52\"><strong>C\u1eadp nh\u1eadt l\u1ea7n cu\u1ed1i: th\u00e1ng 9 n\u0103m 2026<\/strong> &nbsp;\u00b7 Emily Health &amp; Beauty (ABN 18 617 604 618)<\/p>\n\n\n\n<div class=\"ehb-policy-callout\">\n\t<p><strong>Quy\u1ec1n theo Lu\u1eadt B\u1ea3o v\u1ec7 Ng\u01b0\u1eddi ti\u00eau d\u00f9ng \u00dac (ACL):<\/strong> H\u00e0ng h\u00f3a c\u1ee7a ch\u00fang t\u00f4i \u0111\u01b0\u1ee3c b\u1ea3o h\u00e0nh theo quy \u0111\u1ecbnh c\u1ee7a Lu\u1eadt B\u1ea3o v\u1ec7 Ng\u01b0\u1eddi ti\u00eau d\u00f9ng \u00dac. Qu\u00fd kh\u00e1ch c\u00f3 quy\u1ec1n \u0111\u01b0\u1ee3c \u0111\u1ed5i h\u00e0ng ho\u1eb7c ho\u00e0n ti\u1ec1n \u0111\u1ed1i v\u1edbi l\u1ed7i nghi\u00eam tr\u1ecdng v\u00e0 \u0111\u01b0\u1ee3c b\u1ed3i th\u01b0\u1eddng cho b\u1ea5t k\u1ef3 t\u1ed5n th\u1ea5t ho\u1eb7c thi\u1ec7t h\u1ea1i n\u00e0o kh\u00e1c c\u00f3 th\u1ec3 d\u1ef1 \u0111o\u00e1n \u0111\u01b0\u1ee3c m\u1ed9t c\u00e1ch h\u1ee3p l\u00fd. Qu\u00fd kh\u00e1ch c\u0169ng c\u00f3 quy\u1ec1n \u0111\u01b0\u1ee3c s\u1eeda ch\u1eefa ho\u1eb7c thay th\u1ebf h\u00e0ng h\u00f3a n\u1ebfu h\u00e0ng h\u00f3a kh\u00f4ng \u0111\u1ea1t ch\u1ea5t l\u01b0\u1ee3ng ch\u1ea5p nh\u1eadn \u0111\u01b0\u1ee3c v\u00e0 l\u1ed7i \u0111\u00f3 kh\u00f4ng ph\u1ea3i l\u00e0 l\u1ed7i nghi\u00eam tr\u1ecdng.<\/p>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">1. H\u00e0ng h\u00f3a b\u1ecb h\u01b0 h\u1ecfng, l\u1ed7i ho\u1eb7c kh\u00f4ng \u0111\u00fang quy c\u00e1ch<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">N\u1ebfu \u0111\u01a1n h\u00e0ng c\u1ee7a b\u1ea1n b\u1ecb h\u01b0 h\u1ecfng, l\u1ed7i ho\u1eb7c kh\u00f4ng \u0111\u00fang, vui l\u00f2ng g\u1eedi email cho ch\u00fang t\u00f4i \u0111\u1ec3 y\u00eau c\u1ea7u \u0111\u1ed5i s\u1ea3n ph\u1ea9m ho\u1eb7c ho\u00e0n ti\u1ec1n. Vui l\u00f2ng \u0111\u00ednh k\u00e8m b\u1ea3n sao x\u00e1c nh\u1eadn \u0111\u01a1n h\u00e0ng v\u00e0 m\u00f4 t\u1ea3 v\u1ea5n \u0111\u1ec1. Ch\u00fang t\u00f4i c\u00f3 th\u1ec3 y\u00eau c\u1ea7u \u1ea3nh ch\u1ee5p ho\u1eb7c y\u00eau c\u1ea7u b\u1ea1n g\u1eedi tr\u1ea3 s\u1ea3n ph\u1ea9m cho ch\u00fang t\u00f4i.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. Nh\u1eefng tr\u01b0\u1eddng h\u1ee3p ch\u00fang t\u00f4i kh\u00f4ng ch\u1ea5p nh\u1eadn tr\u1ea3 l\u1ea1i h\u00e0ng.<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Ch\u00fang t\u00f4i kh\u00f4ng ch\u1ea5p nh\u1eadn tr\u1ea3 l\u1ea1i h\u00e0ng d\u1ef1a tr\u00ean c\u00e1c l\u00fd do sau:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n\t<li>thay \u0111\u1ed5i \u00fd \u0111\u1ecbnh;<\/li>\n\t<li>chai ho\u1eb7c l\u1ecd \u0111\u00e3 \u0111\u01b0\u1ee3c m\u1edf; ho\u1eb7c<\/li>\n\t<li>\u0110\u00e3 30 ng\u00e0y tr\u00f4i qua k\u1ec3 t\u1eeb khi email x\u00e1c nh\u1eadn \u0111\u01a1n h\u00e0ng c\u1ee7a b\u1ea1n \u0111\u01b0\u1ee3c g\u1eedi \u0111i.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:14px;color:#6b5f69\"><em>V\u00ec s\u1ea3n ph\u1ea9m c\u1ee7a ch\u00fang t\u00f4i bao g\u1ed3m th\u1ef1c ph\u1ea9m ch\u1ee9c n\u0103ng v\u00e0 s\u1ea3n ph\u1ea9m ch\u0103m s\u00f3c da, n\u00ean c\u00e1c m\u1eb7t h\u00e0ng \u0111\u00e3 m\u1edf kh\u00f4ng th\u1ec3 \u0111\u01b0\u1ee3c nh\u1eadp kho l\u1ea1i ho\u1eb7c b\u00e1n l\u1ea1i. Ch\u00ednh s\u00e1ch n\u00e0y kh\u00f4ng h\u1ea1n ch\u1ebf b\u1ea5t k\u1ef3 quy\u1ec1n n\u00e0o c\u1ee7a b\u1ea1n theo Lu\u1eadt B\u1ea3o v\u1ec7 Ng\u01b0\u1eddi ti\u00eau d\u00f9ng \u00dac.<\/em><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">3. C\u00e1ch y\u00eau c\u1ea7u \u0111\u1ed5i s\u1ea3n ph\u1ea9m ho\u1eb7c ho\u00e0n ti\u1ec1n<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n\t<li><strong>H\u00e3y g\u1eedi email cho ch\u00fang t\u00f4i:<\/strong> H\u00e3y vi\u1ebft th\u01b0 cho emilyhbsales@gmail.com k\u00e8m theo s\u1ed1 \u0111\u01a1n \u0111\u1eb7t h\u00e0ng c\u1ee7a b\u1ea1n (v\u00ed d\u1ee5: EHB-1024), t\u00ean s\u1ea3n ph\u1ea9m v\u00e0 m\u00f4 t\u1ea3 v\u1ea5n \u0111\u1ec1.<\/li>\n\t<li><strong>\u0110\u00ednh k\u00e8m x\u00e1c nh\u1eadn \u0111\u01a1n h\u00e0ng c\u1ee7a b\u1ea1n:<\/strong> N\u1ebfu s\u1ea3n ph\u1ea9m v\u00e0 bao b\u00ec b\u1ecb h\u01b0 h\u1ecfng khi nh\u1eadn h\u00e0ng, vui l\u00f2ng g\u1eedi k\u00e8m \u1ea3nh ch\u1ee5p s\u1ea3n ph\u1ea9m v\u00e0 bao b\u00ec.<\/li>\n\t<li><strong>Ch\u00fang t\u00f4i xem x\u00e9t y\u00eau c\u1ea7u c\u1ee7a b\u1ea1n:<\/strong> Ch\u00fang t\u00f4i c\u00f3 th\u1ec3 y\u00eau c\u1ea7u b\u1ea1n tr\u1ea3 l\u1ea1i s\u1ea3n ph\u1ea9m b\u1ecb h\u01b0 h\u1ecfng.<\/li>\n\t<li><strong>\u0110\u1ed5i s\u1ea3n ph\u1ea9m ho\u1eb7c ho\u00e0n ti\u1ec1n:<\/strong> Sau khi xem x\u00e9t y\u00eau c\u1ea7u c\u1ee7a b\u1ea1n, ch\u00fang t\u00f4i s\u1ebd x\u00e1c nh\u1eadn k\u1ebft qu\u1ea3 qua email.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">4. Chi ph\u00ed v\u1eadn chuy\u1ec3n h\u00e0ng tr\u1ea3 l\u1ea1i<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Emily Health &amp; Beauty Australia kh\u00f4ng ch\u1ecbu tr\u00e1ch nhi\u1ec7m v\u1ec1 chi ph\u00ed li\u00ean quan \u0111\u1ebfn vi\u1ec7c tr\u1ea3 l\u1ea1i s\u1ea3n ph\u1ea9m, tr\u1eeb tr\u01b0\u1eddng h\u1ee3p Lu\u1eadt B\u1ea3o v\u1ec7 Ng\u01b0\u1eddi ti\u00eau d\u00f9ng \u00dac quy \u0111\u1ecbnh kh\u00e1c.<\/p>\n\n\n<div class=\"ehb-help-card\">\n\t<h3>C\u1ea7n tr\u1ee3 gi\u00fap v\u1ec1 vi\u1ec7c tr\u1ea3 h\u00e0ng ho\u1eb7c ho\u00e0n ti\u1ec1n?<\/h3>\n\t<p>\u0110\u1ed9i ng\u0169 h\u1ed7 tr\u1ee3 t\u1eadn t\u00e2m c\u1ee7a ch\u00fang t\u00f4i \u0111\u1eb7t tr\u1ee5 s\u1edf t\u1ea1i \u00dac v\u00e0 s\u1eb5n s\u00e0ng h\u1ed7 tr\u1ee3 b\u1ea1n v\u1edbi b\u1ea5t k\u1ef3 th\u1eafc m\u1eafc n\u00e0o v\u1ec1 \u0111\u01a1n \u0111\u1eb7t h\u00e0ng ho\u1eb7c y\u00eau c\u1ea7u tr\u1ea3 h\u00e0ng:<\/p>\n\t<p><strong>B\u1ed9 ph\u1eadn \u0111\u1ed5i tr\u1ea3 Emily Health &amp; Beauty<\/strong><br\/>\n\tEmail: <a href=\"mailto:emilyhbsales@gmail.com\">emilyhbsales@gmail.com<\/a> &nbsp;\u2022 Y\u00eau c\u1ea7u tr\u1ef1c tuy\u1ebfn: <a href=\"\/vi\/lien-he\/\">Bi\u1ec3u m\u1eabu li\u00ean h\u1ec7<\/a><\/p>\n<\/div>\n\n\n<\/div>\n\n\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Customer Care &amp; Guarantees Return &amp; Refund Policy Fair, straightforward return and refund procedures backed by Australian Consumer Law and our commitment to genuine product care. Privacy Policy Terms &amp; Conditions Delivery &amp; Shipping Return &amp; Refund TGA Disclaimer Last updated: September 2026 &nbsp;&middot;&nbsp; Emily Health &amp; Beauty (ABN 18 617 604 618) Australian Consumer&#8230;<\/p>","protected":false},"author":1,"featured_media":195,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kad_post_transparent":"","_kad_post_title":"hide","_kad_post_layout":"fullwidth","_kad_post_sidebar_id":"","_kad_post_content_style":"unboxed","_kad_post_vertical_padding":"hide","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-193","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Return &amp; Refund Policy | Emily H&amp;B<\/title>\n<meta name=\"description\" content=\"Emily Health &amp; Beauty&#039;s return and refund policy, in line with Australian Consumer Law.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/emilyhb.com.au\/vi\/doi-tra-hoan-tien\/\" \/>\n<meta property=\"og:locale\" content=\"vi_VN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Return &amp; Refund Policy | Emily H&amp;B\" \/>\n<meta property=\"og:description\" content=\"Emily Health &amp; Beauty&#039;s return and refund policy, in line with Australian Consumer Law.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/emilyhb.com.au\/vi\/doi-tra-hoan-tien\/\" \/>\n<meta property=\"og:site_name\" content=\"Emily Health &amp; Beauty\" \/>\n<meta property=\"article:modified_time\" content=\"2026-10-04T06:41:26+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/emilyhb.com.au\/wp-content\/uploads\/2026\/09\/health-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1040\" \/>\n\t<meta property=\"og:image:height\" content=\"800\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"\u01af\u1edbc t\u00ednh th\u1eddi gian \u0111\u1ecdc\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 ph\u00fat\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/emilyhb.com.au\/returns-refund\/\",\"url\":\"https:\/\/emilyhb.com.au\/returns-refund\/\",\"name\":\"Return & Refund Policy | Emily H&B\",\"isPartOf\":{\"@id\":\"https:\/\/emilyhb.com.au\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/emilyhb.com.au\/returns-refund\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/emilyhb.com.au\/returns-refund\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/emilyhb.com.au\/wp-content\/uploads\/2026\/09\/health-1.jpg\",\"datePublished\":\"2026-09-19T03:54:03+00:00\",\"dateModified\":\"2026-10-04T06:41:26+00:00\",\"description\":\"Emily Health & Beauty's return and refund policy, in line with Australian Consumer Law.\",\"breadcrumb\":{\"@id\":\"https:\/\/emilyhb.com.au\/returns-refund\/#breadcrumb\"},\"inLanguage\":\"vi\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/emilyhb.com.au\/returns-refund\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"vi\",\"@id\":\"https:\/\/emilyhb.com.au\/returns-refund\/#primaryimage\",\"url\":\"https:\/\/emilyhb.com.au\/wp-content\/uploads\/2026\/09\/health-1.jpg\",\"contentUrl\":\"https:\/\/emilyhb.com.au\/wp-content\/uploads\/2026\/09\/health-1.jpg\",\"width\":1040,\"height\":800,\"caption\":\"Health\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/emilyhb.com.au\/returns-refund\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/emilyhb.com.au\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Return &#038; 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